Tractive®Shop

Verkäuferbewertungen (2.250)

• 9***9 (129)- Bewertung vom Käufer.

  Letzte 6 Monate

  Bestätigter Kauf

  Great value for money! Arrived quickly and as described in good packaging. Would buy again. Thank you!
• l***_ (1821)- Bewertung vom Käufer.

  Letzte 6 Monate

  Bestätigter Kauf

  It was described on the full description that you could pay a monthly fee of £4/5 but when you download the app and pay the cart it charges you the full £120 for the years subscription. Which I do not want to do!! So now it’s not fit for purpose without that. I feel duped!! Apart from that the product came well wrapped, on time and in fab condition. Shame about the hidden fees! I therefore returned it!!!

  Antwort von tractivecompany- Verkäufer tractivecompany hat auf Bewertung reagiert.- Verkäufer tractivecompany hat auf Bewertung reagiert.

  Hello, thank you for your feedback. All subscription plan options are listed at tractive.com/plans - we offer payment by month, year, or every 2 or 5 years depending on which plan you choose (BASIC or PREMIUM). Best regards Katja Tractive

  
• s***a (252)- Bewertung vom Käufer.

  Letzte 6 Monate

  Bestätigter Kauf

  The tracker unit I had for my dog became faulty and I was delighted to find a replacement on eBay. Received in a few days and had it up and running straight away. Great service and great value.
• k***k (588)- Bewertung vom Käufer.

  Letzte 6 Monate

  Bestätigter Kauf

  Not suitable for a cat. Mini tracker still too large. Subscription is a rip off too. Tried to return, but they want item to be returned to AUSTRIA. This is NOT in the listing, or I wouldn t have bought the item. Asked for a UK returns address (as sent from here) told no & to follow returns process. No help from their customer services. Terrible value, terrible service. They updated listing to mention Austria after my complaint, then asked me to revise feedback. Extremely dishonest. Avoid!!

  Antwort von tractivecompany- Verkäufer tractivecompany hat auf Bewertung reagiert.- Verkäufer tractivecompany hat auf Bewertung reagiert.

  Hi, thank you for your feedback. It is mentioned in the whole listing that we are a company based in Austria. The fact that we ship from a UK warehouse is a nice gesture from our side, so that you get your order faster. Best regards, Valerie Tractive
• -***m (33)- Bewertung vom Käufer.

  Letzte 6 Monate

  Bestätigter Kauf

  I'm very impressed i read the reviews before buying got it today and it looks brand new i was struggling with the monthly subscription as it only gave the option for yearly so emailed them on there help site and I got an email with a link they sent me and I can now do the monthly over all I'm very impressed and very happy now knowing if my cat ever gets out again I can track her and get her back in straight away I would highly recommended absolutely brilliant 10 stars from me

  
• s***i (31)- Bewertung vom Käufer.

  Letzte 6 Monate

  Bestätigter Kauf

  Sehr freundlicher Kontakt. Schnell und unkompliziert. Artikel wie beschrieben. Empfehlenswert!